Vision and Mission

As the Authority and the Regulatory Body of the Port, Bintulu Port Authority is committed in realising its vision and mission to make Bintulu Port one of the most efficient, safe and profitable ports in the region. To turn this vision into reality, Bintulu Port Authority has identified the following missions:

• To be responsible in ensuring that port operations by the private sector is carried out smoothly.
• To ensure all port users received quality services on par with other major ports in the region.
• To take immediate actions following any complaints and to consider all the views of the public regarding the services and facilities provided by the port.
• To provide a professional, skilled and well-trained work force in order to improve the quality of services and increase productivity.
• To ensure that all port users abide by all the guidelines of the port and carry out operations according to the laws and regulations of Bintulu Port Authority.
• To encourage expansion and development of the port by providing the best facilities possible to all the port users.
• To provide complete and modern port facilities in the handling of liquefied natural gas(LNG) and to position Bintulu Port as the premier port in LNG operation in the world market.

Objectives

• To regulate the port activities to ensure quality and competitive services on par with other major ports in the region.
• To ensure the delivery system for port services meet customers' expectation.
• To ensure the port infrastructure development is in line with customers' needs from time to time.